(647) 331-3167
TERMS AND CONDITIONS
MATH O'CLOCK POLICIES
SESSION CANCELLATION BY STUDENT
The student may cancel the session by giving at least 24 hours advance notice. In this case, the student may either choose a refund; (however, there is a 5% non-refundable processing fee for each payment) or a make-up session.
Sessions not attended by the student without giving 24 hours prior notice to the tutor will be charged at the total rate.
CANCELLATION OF THE SESSIONS BY THE TUTOR
The tutor may cancel sessions by giving at least 24 hours advance notice. If the session was booked pre-paid, either the student can choose to get a full refund (however, there is a 5% non-refundable processing fee for each payment), or the tutor should re-schedule the appointment at a time agreeable to both parties.
LATE ARRIVAL
No adjustment will be made because of the late arrivals by the student. The student who arrives late will only be tutored for the remainder of their scheduled session.
Conversely, any lost time because of the late arrival of the tutor will be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.
Please note that the parent/guardian undertakes to be responsible for the student's character during the tutoring sessions.